Here are some of the most frequent questions we’re asked, and their answers, so you know what to expect.
You will be investing both time and resources into therapy and you want to make sure you get the most out of your sessions. Therefore, it is most beneficial to be an active participant in the process. This involves sharing your thoughts, feelings, and experiences, asking questions, being reflective, and attending sessions regularly.
A good way to tell if therapy is working is to look out for positive changes. Setting specific, achievable goals with your therapist and seeing progress toward those goals, even if they’re small steps, is a positive sign. A skilled therapist helps you feel heard and understood and creates a trusting relationship. If you're gaining fresh perspectives on challenges, feeling more empowered and in control, and finding better ways to communicate in your relationships, therapy is likely making a positive impact.
Remember: therapy is a collaborative process, so if you ever feel unsure, discussing your progress and concerns with your therapist can help change the process to better suit your needs.
Psychologists and psychotherapists are both mental health experts who work with people facing mental and emotional health issues and can both provide talk therapy.
Psychotherapists have completed at least a Master’s degree in Counselling Psychology or a related field, completed all required clinical training, and are registered with the College of Registered Psychotherapists of Ontario (CRPO).
Psychologists have completed a Ph.D. in Clinical Psychology, completed all required clinical training, and are registered with the College of Psychologists of Ontario (CPO). In addition to providing talk therapy, psychologists are extensively trained in conducting psychological assessments and diagnosis.
Intern therapists are completing a practicum to fulfill requirements for a graduate degree (e.g., M.A., M.Ed, Ph.D, Ed.D.) in Clinical or Counselling Psychology. They provide services under the supervision of a registered psychotherapist or a clinical psychologist.
Yes, Good Days offers affordable therapy through our Intern Therapy Program. This program provides sliding scale therapy options delivered by graduate-level counselling psychology students who are completing their clinical training at an accredited post-secondary institution. All sessions are closely supervised by our experienced and autonomous mental health practitioners, including Registered Psychotherapists (RPs) and Psychologists, to ensure high-quality care.
Outside of the Intern Therapy program, all Good Days therapists also devote a percentage of their case load to reduced-cost services.
Session fees are not covered by OHIP, but may be partially covered by extended health insurance plans. The coverage for each insurance carrier is different, so please check your plan to see details of your coverage, including whether your plan covers services from both psychologists and psychotherapists, the claim procedure, and the details required on receipts.
The fees charged follow the guidelines set by the Ontario Psychological Association (OPA). Payment for services is due at the end of each session and a receipt will be given to you when payment is received. Please retain these receipts for your income tax claims or insurance provider, as we do not provide direct billing.
As part of completing your client profile, you will be asked to upload your credit card information to our booking system. For payment, you can choose whether you would like to have your credit card automatically charged at the end of every session or you can send us an e-transfer to office@gooddaystherapy.com.
If you need to cancel your session, please contact your therapist directly or send an email to office@gooddaystherapy.com. Please provide more than 48-hours notice in order to avoid being charged. Cancellations with less than 48-hours notice and no-shows will be charged the full session fee.
Booking an appointment at Good Days is easy. You can click “Book Appointment” at the top-right of the page and you will be directed to our booking page. You will then be able to select the therapist or therapists that you would like to book a complimentary intake call with. Once the form is submitted each therapist you selected will email you back within 48-hours to schedule your intake call.
If you are an existing client you may log into your Owl account to contact your therapist, or email your therapist directly to book a follow-up appointment.
We would encourage you to select whichever therapist(s) look like they might be a fit for you and to schedule a brief, no-charge consultation phone call with them. This conversation will be an opportunity to ask any questions you might have and get a sense of the therapist’s personality and clinical approach. Research indicates that the connection you feel with your therapist is the most important factor in reaching your therapy goals.
There are many ways to book a follow-up appointment with your therapist! The simplest way is to have a conversation with them at the end of your meeting to schedule the next session. Some Good Days therapists use the online booking system connected to your client portal: https://aws-portal.owlpractice.ca/gooddaystherapy. You can also email your therapist directly. Whatever works best for you.
Good Days therapists who have their “waitlist open” are not currently accepting new clients, but would be happy to speak with you about whether you might be a good fit in the future.
Booking a consultation call with these therapists is the same process as if they were accepting new clients, meaning that you will, after submitting the intake form, hear back from the therapist(s) you selected within 48-hours of contacting them. The therapist(s) will provide details about their waitlist (e.g., when you might start therapy) during the consultation call.
Good Days is always interested in meeting with qualified applicants who have shared values and feel like they might be a good fit! If that’s you, please email us at office@gooddaystherapy.com.
If we’re actively seeking a specific mental health professional to join our clinic, you can find details here. If there is no list available, that just means we aren’t looking to fill a particular role.
